Process automation and integration
Connect systems. Automate workflows.
The systems in a company come from different vendors and rarely exchange data on their own. We build the interfaces and automate the workflows that are done by hand today.
Interfaces we have built
- Point-of-sale system: revenue and item data in real time
- Staff planning: shifts and hours next to revenue
- Booking interfaces of workshop chains: appointments from the voice bot
- Salesforce: connected apps, reports, data import
- Apple Wallet and Google Wallet: passes, signatures, updates
- WhatsApp Business: chat dialogs
Workflows from start to finish
An example from the sweepstakes platform: upload receipt, check, analyze, draw winners, notify. We implement chains like this as pipelines with queues. Failed steps are retried, every step is logged. For smaller workflows we use n8n on our own servers.
Monitoring
Every automation reports its own problems: availability, error rate, throughput time. The alert reaches the people responsible as a push notification before a customer notices the error.